Για Γρήγορη και Ουσιαστική Αλλαγη Συμπεριφοράς στο Χωρο Εργασιας!

Introduction

• Goals and objectives of participants
• Getting the most out of this seminar
• Some ideas as you prepare to participate in the seminar

Establishing the foundation

• Introduction to NeuroLinguistic Programming (Historical Background)
• What is NLP?
• NLP Business Model

NLP Model

• Self Awareness
• Think-Feel-Act
• Personality map and the structure of reality
• Appreciating another person’s reality

Introduction to the 5-step model of organisational success

• Clear outcomes
• Take action
• Use sensory acuity
• Be more flexible with another persons behaviour
• Manage your physiology and psychology

NLP Presuppositions & how they affect our behaviour in the working environment

• Introduction to the basic presuppositions of NLP
• Difference in perceptions
• How beliefs about ourselves / others / situations can limit our actions, behaviour and organisational outcomes
• Change of perception (Group Exercise)

DAY 2

Getting to know yourself and others in your organisations

• Introduction to Modalities and Representational Systems
• Exercise to discover preferred representational system
• Relationships and representational systems

Getting to know yourself and others (continue)

• Practice Sensory Acuity (Group Exercise : Eye Accessing cues)
• Observing VS Criticising
• Observing other people’s actions and reactions
• Pay attention to internal and external signs

Getting to know yourself and others (continue)

• Perception of our world
• Introduction to Meta Programs
• Strategy Patterns and different thinking styles
• How these affect an individual, a group and an organization

Getting to know yourself and others (continue)

• Motivation traits (Goals and achievements VS Issues and problems)
• Solution Focus-Toward Goals
• Explore alternatives
• How to create options

Logical Levels: The hidden traits that drive business performance

• Purpose (What is your impact within the organisation?)
• Mission (What role do you play to achieve your purpose)
• Beliefs/Values (What do you believe in your value?)
• Capabilities (What are your capabilities, skills or action plans)
• Behaviour (What is your behaviour? What does the organisation do?)
• Environment (What are the external influences and constraints upon you or the organisation?)

DAY 3

Improving your Communication Skills at work

• Rapport –Feel listened to and heard
• Gain rapport by matching and mirroring
• Body and Voice, Verbal and Non Verbal
• Crossover matching / Mismatching
• Matching Behaviour (Group exercise )

Improving your Communication Skills (continue)

• Perceptual Positions

-Multiple Points of view and social proof

-What we feel and think depend on where we stand

-The languages of perceptual positions

-Developing multiple perspectives

-Exploring an experience (Group Exercise)

Advanced Communication Skills

• Chunking Technique-Moving beyond any communication obstacle
• How and when we can use chunking
• Deep Structure and Surface Structure
• Linguistic Presuppositions VS Mind Reading

Advanced Communication Skills for Leadership and Influence

• Meta Model

-Origin of Meta model

-Meta model examples

-Deletions / Generalizations / Distortions

-Gathering the right information from the other person

-Using the right questions and the right words (Group exercise)

Advanced Communication Skills (continue)

• Milton Ericson Model

-From general to specific

-Embedded Commands

-Analogue Marking

-Embedded Questions

-Negative Commands

-The State Access (Group exercise)

-The Associating & Reinforcing (Group exercise)

DAY 4

Making Behavioural Improvements

• Submodalities

-Codes for what an experience means

-Illustration of how submodalities work and how they affect behaviour (Group exercise)

-Externalizing an inner world (Group exercise)

-Observations on the exercises

Making Behavioural Improvements (continue)

• Anchoring tool

-What are anchors and how they affect our state

-Basic Anchoring Concepts

-Influence the response you trigger in other people

-Replace a problem state with a positive state (Group exercise)

Making Behavioural Improvements (continue)

• Reframing Technique

-Positive spins VS Negative spins

-The politicians’ way

-Context VS Content (Group exercise)

--Test-operate-Test-Exit (T.O.T.E) model

- Star of wonder (Group exercise)

Making Behavioural Improvements (continue)

• Freeing yourself from negative emotions (stress, demotivation, low self confidence, anxiety)

- Emotional Intelligence

- Emotional Freedom Technique (EFT)

- Changing your personal History (Group exercise)

- Dissosiation (Group exercise)

• Time Management

- The timeline technique

- Determining your timeline

- The structure of your timeline

- Physically walking the timeline (Group exercise)

Creativity Improvement

• The Disney strategy
• The Disney planning strategy for individuals or teams (Group exercise)

DAY 5

Setting and Achieving Business Outcomes

• Setting useful outcomes
• Outcome specification (group exercise 1)
• Outcome specification (group exercise 2)

Setting and Achieving Business Outcomes (continue)

• Outcome specification (group exercise 3)
• Meta outcomes (group exercise)

8 step Well Formed Business outcome model

• Introduction to the 8 step model
• Application of first 4 steps using real work examples (group exercise)

8 step Well Formed Business outcome model

• Application of next 4 steps using real work examples (group exercise)
• Application of 8 steps (group exercise)

5 steps in Identifying and Achieving Outcomes for Teambuilding

• Introduction to the 5 steps
• Application of 5 steps using real work examples (group exercise)

DAY 6

Making a difference in your team

• Five essential activities
• Application of activities (group exercise)
• Observations and discussion

Conflict Resolution

• Incongruence and Congruence
• BAWLS (Blaming, Avoiding, Whining, Labelling)
• Dealing with Incongruence
• Pacing Incongruence (Group exercise)

Effective Negotiations

• Eliciting and sorting polarities
• Conditional Close (Group exercise)

• Finding an agreement frame
• Using Meta-outcomes and the conditional close

Effective Negotiations - Reaching agreement

• Six Step Reframing

- Purpose

- Explanation of steps

- Application of 6 steps (Group exercise)

- Common obstacles/ opportunities in six-step reframing

Effective Meetings

• Precision Meeting Model Frames

- Before the meeting

- Opening

- Discussion

- Closing

Closing of seminar

• Discussion
• Evaluation of seminar
• Certificates